Privacy Policy
Last updated: 7 May 2026
1. Who we are
Longhorn Ranch Apartments (“we”, “us”, “our”) is operated by Longhorn Ranch Apartments, located at 1 Irvines Road, Orbost VIC 3888, Australia. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
- Identity and contact details (name, email, phone) you provide via our booking form.
- Stay details (dates, party size, special requests).
- Correspondence you send us.
- Basic technical data (browser, device, approximate location) via standard server logs.
3. How we use your information
- Respond to enquiries and confirm bookings.
- Provide accommodation services and communicate during your stay.
- Comply with legal, tax and safety obligations.
- Improve our website and services.
4. Disclosure
We do not sell your personal information. We may share it with service providers (e.g. email, payment processors, accountants) and with government bodies where required by Australian law.
5. Storage and security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Some service providers may store data outside Australia; where this occurs we take steps to ensure equivalent protection.
6. Your rights
Under the APPs you may request access to, or correction of, the personal information we hold about you. Contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
7. Contact
Email longhornorbost@gmail.com or call 0427 514 748.